iMS Mechatronics Sdn. Bhd. ( Company Registration No:1098771-W )
(Formerly known as iMS Motion Solution (Johor) Sdn Bhd)

No.7, Jalan Sasa 4,Taman  Gaya, 81800 Ulu Tiram, Johor Bahru, Johor. Malaysia.
TEL: +607-8635240  |FAX: +607-8637240
HOTLINE :  +6019-6774477 (WhatsApp)
EMAIL: info@ims.com.my |www.ims.com.my

|MEISTER |SANYO DENKI |ElectroCraft |EDRIVE |AUTONICS |UI Robot |Mitsubishi CNC | PANASONIC| DOBOT Robotics | Apex Dynamics | NISSEI GTR | UNIPULSE| FASTECH| MICNO|FESTO|CREVIS|
| FACTORY AUTOMTION  | MOTION DEVICES SPECIALIST  | SYSTEM & CONTROL INTEGRATION |  
| Induction Motor | Speed Control Motor | Reversible Motor |Brake Motor |BLDC Motor |DC Motor |Planetary Gear Motor | Servo Motor | Stepping Motor | Linear Actuator Motor | Lead Screw Motor |Close Loop Stepping Motor | Customization Motors | Right Angle Gear Head | Precision Gear Reducer  |PLC | Motion Controller |HMI /Touch Screen| Inverter |CNC Controller |Multi Axis Robots |Web Server PLC| Monitoring Software | Vision System | Remote IO |Sensor |Load Cell| Torque Sensor |Pneumatics Components | Single Axis Robot | Linear Actuator| Power Supply|
 


Return / Refund Policy : 

All goods sold are not returnable & we accept goods ex-change with equal or lower value of good purchased. If the ex-change items are higher than purchased items, buyer shall top up the differential cost. All payment made are not refundable, please confirm the purchase items code & cost with our sales representative before place orders.
 
Shipping and Fulfillment :
Thank you for your purchase. Once we have confirmed your payment, we will prepare and ship out your order out within 24-48 hours.( For ex-stock items only, Indent items subject to delivery stated in quotation & conversation in emails). Once your order has been shipped out, you will receive an email notification with the tracking number and tracking details inside.
 
Private Policy
General Statement of Principles 
As described in detail below, any information we gather at this web site is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.
Statistical Data 
Our servers (as most) track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.
Personal Information Collected - Order Forms
With the exception of credit card info, we store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service. You may elect to have your information completely removed from this system by e-mailing us at info@ims.com.my with your request. We do not store any type of sales information.
Information Correction or Removal 
If you wish to correct, update or remove any information about you that may be in our records, please send us e-mail at info@ims.com.my with the details of your request. If you wish to contact us further, please find complete contact information on our contact page.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use 'cookies' to store your cart contents for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use the checkout section of our site.
 
Changes To This Privacy Policy
This Privacy Policy is effective as of 1^st Jan 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.